Welcome to the Noluxe™ FAQ page! Here, we’ve compiled answers to some of the most commonly asked questions to provide you with quick and easy solutions. If you don’t find the information you’re looking for, feel free to reach out to our Customer Care team at info@noluxestore.com.

**1. Ordering and Payments

• Q: How can I place an order?
  • A: You can place an order by navigating to the desired product, selecting your preferences, and proceeding to checkout. Follow the prompts to complete your purchase.
• Q: What payment methods do you accept?
  • A: We accept major credit/debit cards, as well as other secure payment methods such as PayPal and so forth. You can find the complete list at checkout.

2. Shipping and Delivery

• Q: How can I track my order?
  • A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the website of the shipping agency which will be mentioned also in the email.
• Q: Do you offer international shipping?
  • A: Yes, we offer international shipping. we offer free worldwide

3. Returns and Refunds

• Q: What is your return policy?
  • A: Our return policy allows you to return items within 30 days of delivery. Please see our Return Policy for more details.
• Q: How do I request a refund?
  • A: To request a refund, please contact our Customer Care team at info@noluxestore.com with your order number and details of the issue.

4. Product Information

• Q: Are your products authentic?
  • A: We take pride in offering only authentic products. Our team works closely with reputable suppliers and brands to ensure the quality and authenticity of every item.
• Q: Can I change or cancel my order after placing it?
  • A: Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase.

5. Account and Privacy

• Q: How can I update my account information?
  • A: You can update your account information by logging in and accessing the “Account Settings” page.
• Q: Is my personal information secure?
  • A: Yes, we take the security of your personal information seriously. Please refer to our Privacy Policy for more details.

6. Contact Us

• Q: How can I contact Noluxe for further assistance?
  • A: You can reach our Customer Care team at info@noluxestore.com. We’re here to help!

We hope this FAQ section addresses your queries. If you need more assistance, don’t hesitate to get in touch.